Privacy Policy

Effective August 2, 2026 · Last updated August 2, 2026

RegulatoryForge (“we,” “us,” “our”) provides CMMC and NIST SP 800-171 compliance document generation and tracking software. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. Questions go to privacy@regulatoryforge.com.

Do not upload CUI or classified information

RegulatoryForge is designed to help you describe your security program — not to store the data that program protects. Do not upload Controlled Unclassified Information (CUI), classified information, export-controlled technical data (ITAR/EAR), or personal information about individuals outside your own team. This platform is not assessed or authorized as a CUI enclave and should not be treated as one. If you believe you have uploaded such information, contact security@regulatoryforge.com and we will work with you to remove it.

1. Information we collect

Information you provide

CategoryExamples
AccountEmail address and password. Passwords are stored only as a bcrypt hash — we never store your password itself and cannot recover it.
OrganizationCompany name, point of contact, and the names and email addresses of team members you invite.
Compliance contentControl implementation statuses, notes, evidence descriptions and links, POA&M entries, SPRS scores, system and network descriptions, vendor and subcontractor records.
SupportMessages you send through the contact form or support tickets.
PaymentBilling email and subscription plan.

Information collected automatically

  • Server logs, including IP address, request path, and timestamp, retained for security and troubleshooting.
  • Authentication tokens stored in httpOnly cookies to keep you signed in.

We do not use advertising trackers, and we do not sell personal information.

2. How we use your information

  • Provide the service: generate documents, track control status, calculate SPRS scores
  • Authenticate you and secure your account
  • Process subscription payments and send billing notices
  • Send transactional email — welcome, trial expiration, password reset, policy acknowledgment requests, and support replies
  • Respond to support requests
  • Diagnose errors, monitor uptime, and improve the product

We do not use your compliance content to train machine learning models, and we do not sell or rent your information to anyone.

3. Third parties who process your data

We use the following service providers. Each receives only what it needs to perform its function.

ProviderWhat it receivesPurpose
Google Cloud (US)All application and database dataHosting, compute, storage, backups
Anthropic (US)The content you submit to an AI-assisted feature, at the time you use itGenerating draft documents and analyses
StripeBilling email, subscription details, and card data entered directly on Stripe’s pagePayment processing
Google WorkspaceRecipient address and message contentTransactional email delivery
beehiivEmail address, only if you subscribeNewsletter delivery
Google / Microsoft identityEmail address and basic profile, only if you choose single sign-onOptional authentication

About AI processing

Several features generate drafts using Anthropic’s Claude models. When you use one of them, the text you submitted for that request is transmitted to Anthropic for processing and the result is returned to you. Anthropic does not use data submitted through its commercial API to train its models. If you prefer not to have content processed this way, do not use the AI-assisted features — the compliance tracker, SPRS estimator, and document downloads remain available.

Payment card data

We never see or store your full card number, expiration, or CVC. Those are entered directly into Stripe’s hosted checkout and handled under Stripe’s PCI DSS Level 1 certification. We store only a Stripe customer identifier and your subscription status.

5. Data retention

  • Account and compliance data — retained while your account is active, and kept after cancellation so you can reactivate without losing your work. It is not deleted automatically; we delete it when you ask us to, as described under Your rights below.
  • Generated document files — automatically deleted 30 days after generation. Download and keep your own copies.
  • Database backups — retained on a rolling 30-day basis, then deleted.
  • Server logs — retained for troubleshooting and security review, then rotated.
  • Billing records — retained as long as required by tax and accounting law, typically seven years.

6. Security

  • TLS encryption for all data in transit
  • Passwords stored only as bcrypt hashes, never in plaintext or reversible form
  • Authentication tokens in httpOnly cookies, which JavaScript cannot read
  • Access controls limiting each account to its own organization’s data
  • Automated dependency vulnerability scanning and static analysis on every code change
  • Encrypted, access-controlled database backups

No system is perfectly secure. We cannot guarantee absolute security, and you are responsible for keeping your password confidential and for the actions of team members you invite.

Breach notification. If we discover a breach affecting your personal information, we will notify affected users by email without undue delay, and in any case consistent with applicable law.

More detail on our security program is on our Security & Trust page.

7. Your rights and choices

  • Access and correct your account information from your account settings
  • Export your compliance data at any time using the CSV export feature
  • Delete your account by emailing privacy@regulatoryforge.com. We will delete your personal data within 30 days except where retention is legally required.
  • Unsubscribe from newsletters using the link in any newsletter email. Transactional messages about your account, billing, and security are not optional while your account is open.

Depending on where you live, you may have additional rights — including the right to know what we collect, the right to deletion, the right to correction, and the right not to be discriminated against for exercising them (California residents under the CCPA/CPRA), or rights of access, rectification, erasure, restriction, portability, and objection (residents of the EEA and UK under the GDPR).

We do not sell or share personal information as those terms are defined under the CCPA/CPRA.

To exercise any of these rights, email privacy@regulatoryforge.com. We verify your identity through your registered email address and respond within the timeframe required by applicable law.

8. Where your data is stored

RegulatoryForge is hosted in the United States. If you access the service from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country.

9. Children's privacy

RegulatoryForge is a business tool and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact privacy@regulatoryforge.com and we will delete it.

10. Changes to this policy

We may update this policy as the product and the law change. When we make a material change, we will update the “Last updated” date above and notify active account holders by email at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.

11. Contact

RegulatoryForge

Privacy inquiries: privacy@regulatoryforge.com

Security reports: security@regulatoryforge.com

General: support@regulatoryforge.com

4210 Divided Sky Court
Woodbridge, VA 22193
United States